Payment Policy

 

At Eloquence Store, we leverage a trusted payment gateway provider, to ensure secure and hassle-free transactions for our customers. Please review the following payment policy:

Secure Payment Processing

- We utilize secure payment gateway to process all online transactions.
- Our payment gateway employs industry-standard encryption and security protocols to protect your payment information during the checkout process.

Accepted Payment Methods

We accept the following payment methods through Razorpay:

1. Credit Cards: Visa, Mastercard, American Express, and Discover.
2. Debit Cards: Visa and Mastercard debit cards.
3. Net Banking: Secure online banking services offered by major banks in India.
4. UPI (Unified Payments Interface): Instant payments using UPI-enabled apps.
5. Wallets: Popular digital wallets, including Paytm, PhonePe, and Google Pay.

Payment Authorization

- When you place an order on our website, your payment will be securely processed by a payment gateway.
- Your card or payment method will be authorized for the total order amount.
- Your payment will only be captured once your order has been successfully processed and shipped.

Order Confirmation

- Upon successful payment processing, you will receive an order confirmation email from Eloquence Store.
- Please review your order details carefully and contact us immediately if you notice any discrepancies.

Refunds and Disputes

- Refunds for eligible orders will be processed in accordance with our Return and Refund Policy.
- If you have any concerns or disputes regarding your payment, please contact our customer service team at theeloquence.info@gmail.com for assistance.

**Contact Us**

If you have any questions or concerns about our Payment Policy or experience any issues during the payment process, please contact us at theeloquence.info@gmail.com